LloydsTSB have lost £3,000,000,000.
Can't understand why.
I've just been down the bank to get out 200 Euros for the kids holidays.
I gave the chap my service card. They have a machine to read those. He didn't put it in though. He got a form out of the drawer, a triplicate form. He put some X's in it, then my account number and sort code and name. Written in capitals, in pen. He gave it to me to sign. He then got the key for the Euro Locker, and disappeared for ten minutes. He came back with Euros. He then typed into his workstation what he'd written on the form. He then went under the desk and turned it off and back on again. He then put those numbers in again and wiggled the touchpad a lot, then hit return about 15 times.
He then counted out the Euros. Twice. He returned to the touchpad for another wiggle. And a couple of returns for luck.
He tore off the front piece of the triplicate form and wrapped the Euros in it. He put one in the drawer, and one on the spike.
20 fucking minutes. The queue was out of the door when I left.
I don't know HOW they lost £3,000,000,000. No idea at all.
Someone will know why they do this.
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