Cool. I pay a lot of money every month for a service, whereby I can use, and resell, internet services.
I don't use it much but when I do I just expect it to work.
So, today I uploaded a crock of stuff to demonstrate some HTML5/CSS3/AJAX etc, with a Perl backend. And because I'm looking for a new contract I touted it around some agents and suchlike. Then I looked and it didn't work. My homepage wouldn't even load.
I rang the ISP who "fixed" it. When I say "fixed" it, I mean moved it to another server which didn't have Perl installed correctly, or at all, so instead of executing a script it just dumped the source on to the user's screen, so all my code, passwords etc. were there for all to see. So now not only do all my contacts have all my passwords, but also I look a complete idiot.
An hour and a few phone calls later all was again well, assuming it's still working. Actually, I've just had a look. It isn't.
The response was more like "Oh" than "Hell, we'd better credit your account with a few months of service charges.
My question is this: should I say who the company is? Or is this abysmal level of service acceptable these days. Do leave a comment, please.